Frequently Asked Questions
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Please note that all products featured in our Kips Bay Showhouse collection are currently on display and will not be available for shipment until after the showhouse concludes. Orders placed now will be fulfilled and shipped promptly once the event is complete on November 23. Thank you for your patience and understanding as we showcase these special pieces!
Match Boxes flaunt unique designs with coordinating match tips. Sweet as a hostess gift, a perfect pairing to a candle, and always an eye-catching pop of graphic decor. Safety matches 50 sticks per box.
Upon placing your order, you will receive an email with information regarding the status of your order. If you have questions pertaining to the status of that order, email hello@christophercollection.com.
If there are questions regarding returns for an order, please email hello@christophercollection.com.
Yes, please come with your purchase and receipt to our store during business hours Monday – Friday 10:00 am – 5:00 pm.
Yes, please click the “pick up in store” box when checking out for your order.
If you are receiving pieces of furniture, an individual of the age of 18 years or older must be home at the time of delivery. Otherwise, you don’t need to be home.
Please note, some carriers may require a signature for deliveries over a certain value.
If you are paying online, we accept Mastercard, AMEX, Visa, Google Pay, Amazon Pay, PayPal, and Apple Pay.
Yes! For any design assistance, please email hello@christophercollection.com!
Not all products in-store are available online. However, if you don’t see a particular item that you are looking for on our website, please reach out to hello@christophercollection.com.
Yes. Currently, we ship to the United States and Canada!
We will notify you on events like Low stock, Restock, Price drop or general reminders so that you don’t miss the deal